Terms of Use

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Welcome to Sherlocklocal.com, a website operated by Sherlock Nation and Best in U, Inc., a California based company. Please carefully read the Terms of Use below. Read and become familiar with these Terms of Use. They are important. They represent a contract between you, the website user, and Sherlock Nation and Best in U, Inc.

About Us

Sherlock Nation and Best in U, Inc. is a company registered to do business in California USA. “Sherlock” is a registered trademark owned by Sherlock Nation and Best in U, Inc. We operate the Sherlocklocal.com website, offering coupons for purchase that entitle the holder to discounted goods and services.

Acceptance of the Terms

By entering the Sherlocklocal.com website (the "Website"), you agree to the Terms of Use below. This Website is provided for the sole purpose of granting our customers access to discounts that we have negotiated in the form of coupons for merchants’ goods and/or services. The terms "we," "us," "our," and "Sherlock" refer to Sherlock Nation and Best in U, Inc. a California based company. The term "you" refers to you, the customer visiting the Website and/or purchasing a coupon on the Website. The term “merchant” or “Merchant” refers to those businesses offering coupons for sale on Sherlocklocal.com.

In order to use this Website, you must agree without modification to all of the terms, conditions, and notices below (collectively, the "Agreement"). By accessing or using this Website in any way, you agree to be legally bound by the Agreement. To the extent that you purchase any coupon or coupons through this website, use, or attempt to use this website, you agree that this Agreement shall apply to all such interactions or transactions. Please read this Agreement carefully. If you do not accept all of these terms and conditions as written, please do not use this Website or make purchases through this Website.

In addition to this Agreement, in purchasing an offer through our Website, you agree to abide by the terms and conditions of use imposed by any Merchant for whose business you elect to buy a coupon, including, but not limited to, payment of all amounts when due and compliance with the Merchant's rules and restrictions regarding availability and use of products or services. This includes the obligation to pay any applicable taxes at the time of redemption on any coupon redeemed at the Merchant as directed by any such Merchant.

Make sure you return to this page from time to time to review the most current version of the Agreement. We reserve the right to change or modify this Agreement without prior notice at any time, and your continued access or use of this Website indicates your acceptance of any updated or modified Agreement.

The communications between you and Sherlock are in electronic form. You consent to receive communications from Sherlock in an electronic form. You agree that all terms and conditions, agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing.

Your Privacy

Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how we collect, use and protect your personal data. We encourage you to read the Privacy Policy to help make informed decisions when using our Website. The Privacy Policy is incorporated herein by reference and is available.

Permitted Activities and Conditions of Use

Permitted Activities

The Website provides an online service that allows account holders to purchase coupons for Merchants’ goods and services. Account holders may purchase such coupons for their personal use or as gifts when permitted by this Agreement and the terms and conditions of the particular offer.

You may direct others to the Website for the Permitted Activities and Conditions of Use listed in this section. You may direct others to the Website by sharing hyperlinks (“links”) to offers on our Website or the link to our Website itself, whether via email, social media outlets, your personal website or blog, electronic message, text message, or otherwise. However, you may not do so for a malicious purpose, nor may you make use of such links for a commercial purpose. You may not post links to our Website or re-post offers from our Website on a website aggregator or for any other commercial purpose.

Conditions of Use

We retain the right to deny access to anyone to this Website and the services we offer at our sole discretion, at any time and for any reason, including, but not limited to, for violating this Agreement.

Certain Conditions Placed on Your Use of the Site

Your use of this Website is conditioned on your warranting the following:

  • You are at least 18 years of age;

  • You possess the authority to create a binding legal obligation;

  • You will use this Website in accordance with this Agreement;

  • You will only use this Website to make legitimate purchases that adhere to these terms as well as any and all terms of the relevant offer or offers;

  • In the event that you purchase a coupon as a gift, you will inform the recipient or recipients about the terms and conditions that apply to the purchase you have made on their behalf, including this Agreement and all rules and restrictions applicable to the particular offer;

  • You have the legal authority to provide any and all information that you submit to the Website, any such information is only about yourself, and all information supplied by you on this Website is true, accurate, current and complete;

  • If you have a Sherlocklocal.com account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you; and

  • You will only create one account on the site for your personal use.

Prohibited Activities

The infrastructure used to provide the content and information on this Website, as well as the content and information itself, is proprietary to us or our Merchants and providers. You may do any of the Permitted Activities outlined in the “Permitted Activities” section above. However, you agree not to otherwise reproduce, re-use, alter, transmit, display, sell or re-sell any information, products, or services acquired through this Website. You agree not to republish any information from this website for any commercial purpose.

Additionally, you agree not to:

  • Use this Website or its contents for any commercial purpose;

  • Make any speculative, false, or fraudulent purchase or any purchase in anticipation of demand;

  • Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

  • Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

  • Deep-link to any portion of this Website for any purpose without our express written permission;

  • "Frame," "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization; or

  • Create multiple accounts using multiple email addresses.

Your Account

You will need to register by creating an account on Sherlocklocal.com (an “Account”). You can create an Account through either of the following methods: (1) registering directly through our Website, creating personalized log-in information (“Log-in Information”) or (2) by allowing a Sherlock application to connect you to Sherlocklocal.com via your Facebook profile. You will need an Account in order to purchase a Sherlock coupon. If you choose to create an Account, you agree to provide only accurate, complete registration information, and you will keep that information up-to-date if it changes. Access to the Website is not authorized by any other person or entity using your Log-in Information and you are responsible for preventing such unauthorized use.

Sherlock relies on the Log-in Information to know whether users accessing the Website are authorized to do so. If someone accesses the Website using Log-in Information that we have issued to you, we will rely on that Log-in Information and will assume that access has been made by you. You are solely responsible for any and all access to and use of the Website by persons using your Log-in Information. Please notify us immediately if you become aware that your Log-in Information is being used without authorization.

Purchasing a coupon

Sherlock provides consumers with opportunities to purchase certain products and services from third-party Merchants, embodied within a coupon (a “coupon”), except as otherwise expressly identified. Each coupon includes a time-limited promotional value within the coupon, exchangeable for Merchant goods and services . Sherlock does not render the services identified within the coupon. The promotion of each coupon serves as a form of advertisement for the Merchant by Sherlock.

By purchasing, printing, accepting, using or attempting to use any coupon, you agree to these Terms, the fine print identified in the coupon and/or any additional coupon-specific terms related to the coupon at the time of purchase. These Terms apply to all coupons, unless the Fine Print on a particular coupon states otherwise, and except as otherwise required by law.

How it Works

coupons available for purchase on the site are subject to these Terms of Use as well as the terms and conditions of the particular offer. In order to purchase a coupon, you must first create an account with Sherlock, as explained above. After creating an account with Sherlock, you may then add coupons to your virtual shopping cart for purchase. In order to purchase the coupon, you must input your payment information. After you have made your payment, we will send you an electronic confirmation with your coupon for you to print.

For customer service questions related to the service or product offered, please contact the Merchant. For customer service related to how to purchase the coupon or questions about redemption, please contact Sherlock.

All coupons are provided by Sherlock for redemption with goods and service providers. Sherlock does not assume any responsibility for the nature or quality of the goods and services listed within the coupon and expressly disclaims liability for all injuries, losses, claims, liabilities, damages, and costs suffered as a result of the use of the coupon. Sherlock provides a marketing service for the Merchant listed on the coupon, but does not play any role in providing the goods or services listed in any such Merchant offer.

coupon Value and The “Fine Print”

In addition to the terms set forth herein, each coupon comes with its own set of restrictions, terms and conditions (the “Fine Print” and “Highlights”). The Fine Print and Highlights may restrict things such as when or where you can redeem a coupon, what’s included with the coupon, as well as other coupon-specific limitations and information, so always read carefully.

coupons

Unless otherwise stated on the coupon or required by law, the following additional terms apply to all coupons:

  • coupons are not redeemable for cash.

  • Neither Sherlock nor the Merchant is responsible for lost or stolen coupons or coupon redemption and reference numbers.

  • Duplicate use, sale, or trade of a coupon is prohibited.

  • Unless otherwise stated in the Fine Print or The Experience, the coupon price does not include tips, sales taxes, or value-added taxes, which may be charged to you separately by the Merchant at the time you redeem the coupon.

Coupon Availability

Sherlock reserves the right, in its sole discretion, to exclude or otherwise limit the provision of a coupon, the Website or any other product or service. Sherlock does not represent or warrant that any product or service promoted on the Website will be available for purchase by any particular person. Some of our coupons are limited in number. Any attempt by you to obtain more than the permitted number of coupons specified for a particular coupon, including, without limitation, using multiple or different identities, credit cards, forms, registrations or addresses, will void your purchase and may subject your Account to termination. Whether purchase characteristics constitute an attempt to violate our rules shall be determined at our sole discretion.

Pricing Information

We display discounts on our Website in connection with each coupon. These discounts are calculated based upon certain pricing information provided to us by Merchants, which may include the retail price suggested by the manufacturer, supplier or the Merchant, or an estimated price based on standard industry practice. Since the pricing information on which we base our discounts may vary, any discount information that we display may or may not be representative of the prevailing discount in every area or on any particular day.

Paid Amount and Promotional Value—Expiration Dates

Each coupon has two different values, and corresponding expiration dates: (1) the paid amount (“Paid Amount”) and (2) a time-sensitive promotional value (“Promotional Value”). Each value is described more fully below.
The Paid Amount is the amount you pay for the coupon. The Promotional Value is the value above and beyond the amount you pay for the coupon. For example, if you purchased a coupon for $20 (the “Paid Amount”) valid for a $40 service (the “Promotional Value”), and the Promotional Value expired, it would still be valid for the $20 you paid (the “Paid Amount”) for at least five (5) years after the date of purchase, or even longer, depending on the applicable law. On the other hand, the Promotional Value is no longer available after the promotional value expiration date. The Merchant will honor the Promotional Value until the Promotional Value expiration date, and will honor the Paid Amount until the Paid Amount expiration date. In the rare case that the Merchant will not honor the Paid Amount until the Paid Amount expiration date, Sherlock will gladly offer you a refund in the form of Sherlock Credits. In such case, please send details of the situation, along with your request, to support@Sherlocklocal.com

 

Refund Policy

Except as explicitly stated otherwise in the terms of a specific coupon, these terms apply to any refund requested by you.

Sherlock will refund the purchase price of a coupon in the form of Sherlock Credits, subject to the following conditions:

  • Unless the coupon is marked as non-refundable, if a refund request is made prior to redemption, prior to the expiration date of the Paid Amount of the coupon, Sherlock will provide you with Sherlock Credits for the Paid Amount of the coupon, no questions asked; however

  • If the coupon is labeled as non-refundable, the coupon will only be refunded if it is permitted according to the above terms and the terms of the particular offer. If a coupon is labeled as “non-refundable upon purchase,” the coupon is not refundable once you have submitted your payment for a coupon.

To Request a Refund

For all coupons purchased, you may request a refund for any unused coupon subject to the terms above. To request a refund, please send an email to Sherlock’ Customer Service at support@Sherlocklocal.com. Within the email, indicate: (a) the email address that was used to purchase the coupon, (b) the coupon reference and redemption numbers, and (c) the reason for your refund request.

If you have trouble redeeming your coupon for any reason, please contact us at support@Sherlocklocal.com or call us at (310) 405-0011 so we can work with the Merchant to resolve your issue.

Non-Refundable Sherlock

Sometimes coupons are date-specific, such as a coupon for a ticketed event, a restaurant reservation or hotel reservation. Usually this means that the coupon can only be redeemed on a single date or that you might have to choose from a list of available dates before you buy a coupon. In any case, the date you select will be identified on the coupon, and you can only redeem the coupon on the specified date. Both the Paid Amount and the Promotional Value expire on the date specified on the coupon. You may not reschedule a date-specific coupon for another date or time for any reason. No full or partial refunds are given to customers who fail to redeem this type of coupon on the date specified on the coupon.

If you purchase a non-refundable coupon, you may not receive a refund for the coupon for any reason except for the reasons outlined below:

  • If the coupon is for a specific date, event or performance, you will receive a refund in the form of Sherlock Credits for the purchase amount if the event is canceled and not rescheduled;

  • If the coupon is for a specific event or performance that is rescheduled, but not canceled, you will receive a refund in the form of Sherlock Credits as long as you request the refund prior to the time the event or performance takes place; and

  • If the coupon is marked as non-refundable and a Merchant or venue refuses to honor an otherwise valid coupon, you will receive a refund in the form of Sherlock Credits as long as your redemption was refused through no fault of your own.

In all situations, in order to receive a refund, you must contact Sherlock’ Customer Service via email at support@Sherlocklocal.com and request a refund according to the terms described above. Within the email, indicate: (a) the email address that was used to purchase the coupon, (b) the coupon reference and redemption numbers, and (c) the reason for your refund request.

Sherlock Credits

  • Sherlock Credits are not redeemable for cash and have no cash value.

  • Sherlock Credits cannot be transferred. This means that Sherlock Credits cannot be transferred to another person or Sherlock account.

  • Sherlock Credits may be placed in your account in a number of situations, including but not limited to: (1) when a purchased coupon has expired and has not been used, (2) when a client has decided not to use a coupon, and has requested a credit, and (3) when a merchant is unable to redeem coupons for reasons outside of their control.

  • Sherlock Credits may only be used to purchase coupons on Sherlocklocal.com. Purchase amounts that exceed the value of the Sherlock Credits available will require an additional method of payment for the balance due.

How to Check Your Balance

To check your Sherlock Credit balance, please log in to your Sherlock customer account. After logging in, select “My Profile” from the drop down menu on the upper right hand side of your screen. If you have credits available, a box indicating, "Credits $____" will be displayed on the upper right hand side of your screen. If you are unable to verify your credit balance using this method, please call the Customer Service Department at (310) 405-0011 Please note that in most cases your credit balance is adjusted immediately when you make a purchase or once an unused coupon has been credited to your account, but there may be occasions when the updated balance is delayed for a period of time.

Currency

Sherlock Credits do not have a cash value and so they are not refundable for cash, except where required by applicable law. Resale of Sherlock Credits is strictly prohibited. Sherlock Credits are currency-specific.

Expiration / Service Fees

There are three types of Sherlock Credits: (1) “Regular Sherlock Credits,” which are given to you as a refund or might be given to you as a prize; (2) “Purchased Sherlock Credits,” which are purchased; and (3) “Promotional Sherlock Credits,” which are given to certain customers in connection with a specific promotion. Regular Sherlock Credits and Paid Sherlock Credits do not expire and we do not assess any service fees for non-use. Promotional Sherlock Credits might expire in accordance with the terms of the particular promotion through which you received them.

Hotel Stays, Travel-Related, and Service-Oriented Sherlock:

Additional Rules and Restrictions

Additional terms and conditions apply to your reservation and purchase of hotel stays, travel-related goods, and services that you purchase.

Please read these additional terms and conditions carefully. In addition to this Agreement, in purchasing an offer through our Website, you agree to abide by the terms and conditions of purchase imposed by any Merchant with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the Merchant's rules and restrictions regarding availability and use of products or services. This includes the obligation to pay the applicable taxes at the time of redemption on any coupon redeemed with the Merchant as directed by any such Merchant.

You are required to present and surrender a physical copy of your Sherlocklocal.com coupon purchase at the time you redeem your coupon. In addition to requiring the presentation and surrender of your Sherlocklocal.com coupon purchase prior to, or at check-in to a hotel, for use with a service provider, activity, or to acquire a product, you may also be required to satisfy some or all of the following requirements:

  • Some hotels may require you to provide a credit card or cash deposit upon check-in to cover additional expenses incurred, or damage caused, during your stay. Such deposit is unrelated to any payment received by us for your coupon purchase.

  • Some hotels may charge a resort fee, parking fees, or other fees in connection with your staying at the hotel that may not be covered by the Merchant’s coupon.

  • Some service providers may require a security deposit prior to the service.

  • Some service, activity, or product providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer.

You agree and understand that any violation of this Agreement or any Merchant's rules and restrictions may result in the cancellation of your reservation(s), in your being denied access to the applicable product or services, and/or in your forfeiting any money paid for such reservation(s).

All cancellations and reservation changes are subject to the terms included on the Sherlock coupon and the terms of the respective Merchant. In the event of a conflict between the terms of this Agreement and a coupon’s fine print, the fine print on the coupon controls.

Terms and Conditions Specific to Events and Performances

There are terms and conditions specific to events and performances that you agree to by purchasing a Sherlock coupon to any such event or performance. In addition to the terms and conditions of the event or performance coordinator, you also agree to the terms and conditions herein.

Waiver of Liability

In attending any event or performance advertised on Sherlock, you agree to abide by all terms and conditions of the event’s coordinators. You voluntarily agree to assume all risks associated with attending the event, including the risk of physical injury or death, property damage or other loss, and waive all claims for personal injury or death against Sherlock, the event’s venue, and all affiliated employees and agents of Sherlock and the venue.

Reviews, Comments, and Other Submissions to Us

We like hearing from you. However, please recognize that by submitting anything to us by electronic mail, postings on this Website, or otherwise, including any reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant Social Media, LLC, and its subsidiaries and corporate affiliates (collectively, the "Social Media Companies") and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, the "Social Media Affiliates"), a nonexclusive, royalty-free, perpetual, irrevocable and fully transferable right to do the following with any Submissions: (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission.

You acknowledge that the Social Media Companies may choose to attribute your comments or reviews to you (for example, by listing your name and hometown on a review that you submit) at our discretion, and that such submissions may be shared with our Merchant partners. You further grant the Social Media Companies the right to pursue at law any person or entity that violates your or the Social Media Companies' rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.

You acknowledge that Sherlock may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.

Sherlock’s policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the Claims of Copyright Infringement section below.

Deposits, Fees and Taxes

Deposits

You acknowledge that goods and service providers, including hotels, may require a deposit as a condition to your redeeming a Sherlock coupon. Any such deposit is subject to the terms and conditions of the good or service provider.

Fees

Sherlock Merchants are prohibited from charging any additional fees to receive the goods or services included within the offer. However, Merchants may charge tax on the goods or services as required by the relevant tax authority. A refundable deposit does not represent a fee for the purposes of this section. If a Merchant attempts to charge a fee that was not listed on the Sherlock, please contact us immediately at (310) 405-0011.

Taxes

Sherlock does not collect taxes for remittance to applicable taxing authorities. Sherlock’ Merchants are responsible for collecting and remitting applicable taxes to the applicable taxing jurisdictions. Sherlock does not act as co-vendors with the Merchant for their goods or services. Taxability and the appropriate tax rate vary greatly by location.

Safety of Travel Destinations

Although most travel is completed safely, including travel to international destinations, travel to certain destinations may involve greater risk than to other destinations. Sherlock urges passengers to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government before booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac, and www.customs.gov.

In addition to the safety of travel destinations, please consider that there may be passport and visa requirements for the particular destination. Please verify any and all passport and visa requirements before purchasing a travel-oriented Sherlock coupon.

BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, Sherlock DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS ADVISABLE OR WITHOUT RISK. SHERLOCK IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO ANY DESTINATIONS.

Liability Disclaimer – Errors on Website, Other Events

THERE MAY BE ERRORS OR INACCURACIES IN THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE, INCLUDING PRICING ERRORS. Sherlock DOES NOT GUARANTEE THE ACCURACY OF INFORMATION ON THE WEBSITE, AND DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF ALL OFFERS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF AMENITIES AND ATTRIBUTES, CONDITIONS, FINE PRINT, GENERAL PRODUCT DESCRIPTIONS, ETC.); SUCH INFORMATION IS PROVIDED BY THE RESPECTIVE OFFER’S MERCHANT. IN ADDITION, SHERLOCK EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS OR OTHER ERRORS ON OUR WEBSITE. IN THE EVENT OF A PRICING ERROR, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO PURCHASE YOUR SHERLOCK COUPON AT THE CORRECT PRICE OR WE WILL CANCEL YOUR SHERLOCK AND ANY ATTENDANT RESERVATION WITHOUT PENALTY TO YOU.

SHERLOCK IS AN ADVERTISING AND MARKETING RESOURCE WHERE MERCHANTS MAY ADVERTISE THEIR PRODUCTS AND SERVICES FOR SALE THROUGH COUPON. SHERLOCK DOES NOT GUARANTEE THE ACCURACY OF ANY APPRAISALS OF THE QUALITY OF THE MERCHANTS LISTED ON THE WEBSITE. SHERLOCK ALSO MAKES NO GUARANTEES ABOUT THE AVAILABILITY OR QUALITY OF SPECIFIC PRODUCTS AND SERVICES. SHERLOCK AND THEIR RESPECTIVE MERCHANTS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE AT ANY TIME.

Sherlock MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE. THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY SHERLOCK. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. Sherlock DISCLAIMS ALL WARRANTIES THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM SHERLOCK ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SHERLOCK HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

THE MERCHANTS PROVIDING PRODUCTS OR SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND ARE NOT AGENTS OR EMPLOYEES OF Sherlock. Sherlock IS NOT LIABLE FOR THE ACTS, OMISSIONS, ERRORS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE, RECKLESSNESS, OR INTENTIONAL ACTS OF ANY SUCH MERCHANTS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM ANY ACTION OF ANY MERCHANT. Sherlock DISCLAIMS ALL LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND Sherlock’ DIRECT CONTROL, AND SHERLOCK HAS NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL Sherlock AND/OR SHERLOCK MERCHANTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF Sherlock AND/OR SHERLOCK RESPECTIVE MERCHANTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If, despite the limitation above, Sherlock or their respective Merchants are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the Sherlock and/or Sherlock’ respective Merchants will in no event exceed, in the aggregate, the greater of (a) the money you paid to Sherlock in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed its essential purpose. The limitations of liability provided in these terms inure to the benefit of Sherlock, Sherlock’ agents and affiliates, and/or Sherlock’ respective Merchants.

Indemnification

You agree to defend, indemnify, and hold harmless Sherlock and/or their respective Merchants and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  1. your breach of this Agreement or the documents referenced herein;

  2. your violation of any law or the rights of a third party; or

  3. your use of this Website.

Links To Other Sites

This Website may contain hyperlinks to websites operated by parties other than Sherlock. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our including hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Software Available on Sherlock’ Website

Any software that is made available to download from this Website ("Software") is the copyrighted work of Sherlock and/or our respective Merchants. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.

Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by the Sherlock and/or our respective Merchants, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

Currency Converter

If a currency converter is available on the Website, the following terms and conditions apply: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but Sherlock and/or our respective Merchants do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

Bank and Credit Card Fees

Some banks and credit cards impose fees for international transactions. If you are purchasing a Sherlock coupon from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international goods or services may be considered to be an international transaction by the bank or card company, since Sherlock may pass on your payment to an international Merchant. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

Copyright and Trademark Notices

All contents of this Website are: Copyright © 2016 Sherlock Nation and Best in U, Inc. All rights reserved. Sherlock is not responsible for content on websites operated by parties other than Sherlock, Sherlocklocal.com, Copyright © 2016 Sherlock Nation and Best in U, Inc. and the Sherlock logo's are either registered trademarks or trademarks of Sherlock in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners.

If you are aware of any infringement of our brand, please let us know by e-mailing us at support@Sherlocklocal.com. We only address messages concerning brand infringement at this email address.

Claims of Copyright Infringement

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:

  • A clear identification of the copyrighted work you claim was infringed.

  • A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.

  • Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.

  • A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."

  • A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."

The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices with respect to this Website should be sent to us by any of the following methods: email to support@Sherlocklocal.com, by mail to the address below or by phone at the number below:

Sherlock Nation Headquarters

Best In U, Inc., Inc.
1237A Third Street Promenade
Santa Monica, CA 90401
Telephone: (310) 405-0011
Hours: 9:00 am to 5:00 pm PST Monday through Friday

We will review and address all notices that comply with the above requirements.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.

General

This Website is operated by a United States entity and this Agreement is governed by the laws of California USA. You hereby consent to the exclusive jurisdiction and venue of courts in California, USA, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.Partnerships / Marketing / Sales

Email: corporate@shoppingsherlock.com

Sherlock Nation Headquarters

Best In U, Inc., Inc.
1237A Third Street Promenade
Santa Monica, CA 90401

Telephone: (310) 405-0011

Hours: 9:00 am to 5:00 pm PST Monday through Friday

You agree that no joint venture, partnership, or employment relationship exists between you and the Sherlock Companies as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) here of in the future.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Sherlock with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Sherlock with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

Affiliate Account / Support

Use our Ticketing System at http://support.sherlocknation.com/hc/en-us/requests/new

Our Account Department is open normal business hours from 8am – 5pm EST Monday – Friday, excluding Holidays.

You will receive an answer from our reps within 24 – 48 hours of your inquiry.

Tech Support

Use our Ticketing System at http://support.sherlocknation.com/hc/en-us/requests/new

Our Tech Support is open normal business hours from 8am – 5pm PST Monday – Friday, excluding Holidays.

You will receive an answer within 24 – 48 hours of your inquiry.

Revised March 17, 2016
Copyright © 2016 Sherlock Nation and Best in U, Inc.